Start Here — How to Use BillingBench

BillingBench resources are organized around four revenue cycle challenges: understanding how your metrics compare to industry benchmarks, working a specific denial, building compliant appeal letters, and managing your denial queue over time. Start with the section that matches your most urgent need.

If your denial rate, days in AR, or collection rate is above benchmark and you want to understand the scope of the problem: start with the Denial Risk Tool. It scores your six core metrics against MGMA benchmarks, estimates annual revenue at risk, and produces a prioritized 90-day recovery protocol. Takes about five minutes. No account required.

If you have a specific denial code and need to know what to do with it: start with the Denial Decoder. Select the CARC code from your remittance, and the Decoder walks you through the appeal path step by step with regulatory citations. From the Decoder you can go directly to the Appeal Letter Builder to generate the letter. The Denial Code Lookup is the faster reference if you just need the definition and common causes.

If you need to build a compliant appeal letter: the Appeal Letter Builder generates a complete letter from your denial code, payer type, state, specialty, and clinical details. It automatically selects the correct legal framework (Medicare, ERISA, ACA, state) and cites the applicable statute. Nothing leaves your browser — all processing is local.

If you want to manage denials and track appeal outcomes over time, or parse 835 ERA remittance files with a dashboard: those are workspace features. See the pricing page for plan options.

• Denial Risk Tool
• Denial Decoder
• Appeal Letter Builder
• RCM benchmarks
• Pricing and workspace features